- Items must be in new/unused condition with original packaging and hangtags
- Only defective product may be returned after use or without hangtags
Please allow two (2) to three (3) weeks from product arrival for processing. Refunds typically appear on credit card accounts one (1) billing cycle from the original date of purchase. If your return was a gift, the credit will go to the original purchaser of the item.
FOR PURCHASES FROM TECHNINE.COM
- Please process all returns through firstname.lastname@example.org
- You must Request an RMA
- Please place your product in its original packaging into a separate return box, and do not write on the product’s packaging or use it to return the package.
- Please write your RMA # on the outside of the package prior to shipping
- Please ship your return to the address on your order invoice or packing slip
THE FINE PRINT
To exchange Technine product, please follow our return instructions above and then place a second order through TECHNINE.COM
Return Shipping Charges
You are required to cover all return shipping charges, unless the item(s) arrived damaged or in defective condition or you received a mis-shipment.
Damaged Items or Mis-Shipments
Please contact your order fulfiller to set up a replacement shipment. In these cases, the order fulfiller will cover the cost of the return shipment.
- If products do not meet the conditions outlined in our Return Policy, they may be rejected. In these cases, the returned products will be shipped back to you and no refund will be issued.
- Likewise, if items are returned for warranty replacement and deemed to be damaged due to user error, the items will be returned and no replacement product will be issued.
- Please contact us if you have additional questions regarding the rejection of a returned item.